Capital Small Finance Bank

ATM Helpline Toll Free

* 8:00 AM to 8:00 PM

1800 120 1600

Great Place To Work

Fraudulent transactions in digital payment ecosystem have been on the rise. A new modus operandi has been reported through which fraudster can easily take remote access of a victim's mobile device and carry out transactions. To prevent such frauds take the following precautions :-

  • Do not download any unknown/suspicious application without verifying its genuineness.
  • Do not grant unwanted permissions which grant remote access.
  • Do not share any confidential bank details like debit card number, card expiry date, CVV, OTP, Password, ATM PIN etc. with anyone over call, SMS or email.
  • Do not click on suspicious links in SMS or MMS sent to your mobile phone.
  • Always keep device OS and antivirus up to date.
  • Always keep strong and unique password for mobile as well as for payment related applications.
  • Avoid using unknown/unsecured Wi-fi hotspots and keep your Wi-fi turned off when not in use.
  • Turn off "Allow installation of Apps from sources other than the Play store" option under Settings > Security
As per RBI directives, customers are advised to replace your existing magnetic stripe only debit cards with the EMV card from your branch.

Security Alert !!!
Please beware of Malicious Mobile Apps which can be used for fraudulent transactions. For information, click here

For Current Offers & Cash Backs on Rupay Cards, click here

RBI cautions Public against Fictitious Offers. For details, click here

RBI Kehta Hai – Public Awareness messages from RBI. Click Here
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