Fair Practices Code
Grievance Redressal Policy
Banking facilities for Senior Citizens and Customers with Disabilities
Customer Protection Policy
Privacy Policy
Code of Banks Commitment to Micro and Small Enterprises
Code of Banks Commitment to Customers
Banks Guide for Customers with Special Needs & Persons with Disabilities
Integrated Ombudsman Scheme, 2021
Salient Features of the Integrated Ombudsman Scheme, 2021
Cheque Collection Policy
Deposit Policy
Compensation Policy
Customer Rights Policy
Collection of Dues and Security Repossession Policy
COVID-19: Policy for Borrowers (Relief Measures)
COVID-19: Policy for Borrowers - II
Regulatory Moratorium Package - COVID-19 (Moratorium FAQ's)
Citizen’s Charter
Policy for Appointment of Statutory Auditors
Whistleblower Policy
Corporate Social Responsibility (CSR) Policy
Record Preservation and Archival Policy
Compensation Policy for Non Executive Director
Performance Evaluation of Directors and Board
Policy on Diversity of Board of Directors
Code of Conduct to Regulate Insider Trading
UPSI Leak Enquiry Policy
Fair Disclosure Code
Compensation Policy of employees including MD & CEO & MRT
Terms and conditions of appointment of Independent Directors
SOP on Lockers