Capital Small Finance Bank

ATM Helpline Toll Free

* 8:00 AM to 8:00 PM

1800 120 1600

Great Place To Work RBI Kehta Hai

To block the lost or stolen ATM/Debit card, the customer/card holder may follow the below mentioned process:

  • Send BLOCK <Account No> to +919222655555 from the registered mobile no.

             The card holder will receive the confirmation message for card blocking.

In case the card holder has multiple ATM/Debit cards in the same account and same registered mobile number, please follow below mentioned steps:

  • Send BLOCK <Account No> to +919222655555 from the registered mobile no.

             The card holder will get an SMS with all the ATM/Debit cards registered in the account.

  • Send BLOCK <Account No> <Last 4 Digits of your ATM/Debit Card> to +919222655555.

             The card holder will receive the confirmation message for card blocking.

Note: The Process will block your ATM/Debit card permanently and you may contact the parent branch for re-issuance of the card (subject to re-issuance charges).

As per RBI directives, customers are advised to replace your existing magnetic stripe only debit cards with the EMV card from your branch.

Security Alert !!!
Please beware of Malicious Mobile Apps which can be used for fraudulent transactions. For information, click here

For Current Offers & Cash Backs on Rupay Cards, click here

RBI cautions Public against Fictitious Offers. For details, click here

RBI Kehta Hai – Public Awareness messages from RBI. Click Here
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