BBPS stands for Bharat Bill Payment System. The Bharat bill payment system is a RBI mandated system which acts as a one-stop payment solution for all bills across India "Anytime Anywhere".It is intended to provide an interoperable and accessible bill payment services to all customers across India with certainty, reliability, and safety of transactions.
BBPS will provide instant confirmation of payment via a SMS or receipt. BBPS offers myriad bill collection categories like electricity, telecom, DTH, gas, water bills etc. through a single window. RBI expects to widen these categories going forward. An effective mechanism for handling consumer complaints is also set to support consumer regarding any bill related problems using BBPS.
Any individual (Customer of the Bank or Walk-in Customer) can deposit the bills of the participating billers at any of the Capital Small Finance Bank branches by Cash (Walk-In Customers only) and transfer.